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Introducing Uobo Connect

Intelligent voice operationsfor modern dealerships.

A fully automated voice assistant that handles inbound sales and service calls, triages every lead, and pushes clean records to your CRM. No API project. No IT lift. Live in minutes.

Request a DemoSee How It Works
6,000+ Calls Handled0% Customer Churn24/7 Operational CoverageMinutes to Deploy
Performance by the numbers
6,000+Calls handledReal customer interactions, in production.
50,000+Conversational exchanges analyzedReal caller intent captured and actioned.
250+Hours of operationsDealership phone operations in the last 60 days.
24/7Inbound coveragePeak hours, lunch rush, after close.
Capabilities

Voice operations designed to think, act, and hand off cleanly.

Built around how dealership phones actually behave. Every call answered, scored, and recorded, then routed to the right person or pushed to the CRM as a structured lead.

CRM Lead

UC-LD-3014

Hot
CallerMark D., 519-555-0184
Vehicle2024 RAV4 XLE Hybrid
Stock#TY-4421 (in stock)
Trade-in2018 Civic LX (110k km)
TimelineThis weekend
Follow-upTest drive scheduled

Score

92

Sentiment

Positive

Urgency

High

Pushed via email-to-CRM00:02:14 ago
01. Lead quality

Clean, scored leads in your CRM by morning.

Every caller is captured, summarized, and scored. Sentiment, urgency, and trade context flow into the same inbox your BDC already uses. No new dashboard. No new login.

  • Email-to-CRM push, no API project
  • Sentiment, urgency, and intent score
  • Full transcript and recording attached

Live Transcript

Sales · Inventory inquiry

On call
CallerHi, do you have the 2024 RAV4 hybrid in stock?
UoboYes. We have one XLE Hybrid in Magnetic Gray, stock TY-4421.
CallerWhat's the out-the-door price with my trade?
UoboI can pull live pricing now. Could I get your trade details?
Sentiment: PositiveInventory verified · Marketcheck
02. Live conversation

A natural voice, calibrated for your store.

Callers speak normally. Uobo Connect listens, verifies inventory against your live website feed, books service, or transfers to a human when the conversation calls for it.

  • Live inventory via your website feed
  • Natural turn-taking, no robotic prompts
  • Live transfer with caller context
Zero IT liftDeploys on top of your existing phone tree. We never touch your DMS or CRM stack.
Accurate by designPulls live inventory from your website feed. Never quotes a car you don't have.
Always-on coveragePeak hours, lunch rush, after close. Capacity you can count on without hiring.
Proven in production6,000 plus calls handled. 0% churn across every dealership we have onboarded.
Process

Set up in days. Live before your next staff meeting.

One configuration, two workflows. Sales and Service share the same intelligent voice layer with department-specific routing, scoring, and CRM handoff.

Workflow startInbound Sales Call
01Verify Caller Intent
02Pull Live Inventory
03Capture Trade-In Details
04Score Intent and Urgency
OutcomePush Structured Lead to CRM
Avg. handle 2:14Live transfer readyRecorded and transcribed
Sales Workflow

Turn Every Inquiry into a Fully Qualified Lead.

When a sales call comes in, Uobo Connect verifies inventory live, captures the trade and timeline, scores intent, and pushes a clean record to the same inbox your BDC already works.

  1. 01

    Inbound Inquiry

    Caller asks about a specific vehicle, payment, or trade. Uobo answers in your store voice, no robotic prompts.

  2. 02

    Live Verification

    Inventory pulled from your website feed. Trim, color, stock number, and pricing confirmed in real time.

  3. 03

    Structured Handoff

    Transcript, sentiment, urgency, and intent score push to your CRM by email. Hot leads flagged for first-call priority.

Audiences

Built for the real world.Across every department.

One voice layer, calibrated to the people who actually run the store. Pick the role that matches your week.

Internet / BDC Manager

Primary concern: Lead quality, data accuracy, CRM hygiene

Clean, scored leads in the same inbox you already work.

Sentiment, urgency, and intent score for every call. Full transcript and recording attached. Your morning starts with priority calls, not a backlog of voicemails to triage.

  • Email-to-CRM push, no API project
  • Sentiment, urgency, intent scoring
  • Full transcript and recording per call
Two departments, one voice

Purpose-built for the two highest-volume call centers in your store.

Sales and Service share the same intelligent voice layer, with department-specific routing, scoring, and CRM handoff.

Sales agentLive

Today

42

Inquiries answered

Hot leads

11

Score 80 plus

Mark D.2024 RAV4 XLE
92
Jen P.2023 Civic Touring
81
Aaron K.2025 F-150 XLT
76
For Sales

Turn Every Inquiry into a Fully Qualified Lead.

Your AI Sales Agent answers inventory questions with live, accurate data, scores every caller, and delivers structured lead records directly to the inbox your BDC already works.

  • Live inventory verification
  • Sentiment, urgency, and intent score per call
  • Email-to-CRM push, no API project
Explore Sales Solutions
Service driveTomorrow
8:00 AM
Sarah L.Winter tire swap
Confirmed
9:30 AM
Tom R.Oil change + multi-point
Booked
11:15 AM
Priya N.Brake inspection
Booked
1:00 PM
Carlos G.Recall, airbag advisory
Confirmed
Booked overnight by Uobo+7
For Service

Protect Your Advisors' Time. Automate Routine Calls.

Handle routine inquiries, appointment requests, and status updates automatically, so your Service Advisors can stay present with the customer in front of them.

  • Coverage at write-up, lunch, and Saturday peaks
  • Books into your existing scheduling workflow
  • Live transfer with caller context to the right advisor
Explore Service Solutions
Request a Demo

Don't staff harder.Operate smarter.

See how Uobo Connect handles overflow on a peak Saturday, captures every after-hours inquiry, and routes clean leads into your CRM by morning. Thirty minute review, no slide deck required.

Request a DemoEmail the team
Live in daysNo DMS or CRM APIStandard MSA
Classic telephone handset representing voice communication
FAQ

Questions we hearon the first call.

Built to be reviewed by the Dealer Principal, the BDC Manager, and the Service Manager in the same meeting.

Still have questions? Talk to us

  • It answers the call in your store voice, identifies the reason for the call, verifies inventory or appointment availability against your live data, captures the caller's details, and either books the request or pushes a structured lead to your CRM. When a human is needed, it transfers immediately with full context.